Introduction to Pitaj.io

Welcome to the official Pitaj.io documentation!

Pitaj.io is a platform that allows businesses, e-commerce stores, and agencies to build, train, and deploy high-accuracy AI agents for customer support and sales in just minutes. Unlike generic chatbots, your Pitaj.io agent learns strictly from your real business data and can take interactive actions directly inside the conversation.

---

What can you build with Pitaj.io?

Instant Training on Your Data

Provide your website URL, upload PDF catalogs, price sheets, or custom Q&A pairs. Our intelligent web crawler and RAG engine index everything with zero coding required.

Interactive Actions & Lead Capture

Your agent doesn’t just answer queries — it triggers lead capture forms, showcases Shopify products, books demo appointments, or calls external REST APIs.

Smart Business Procedures

Define multi-step decision workflows: check operational hours, file tickets when support agents are offline, or escalate to human operators seamlessly.

AI Widget Builder

Create tailored interactive JSX widgets through natural conversation with our AI assistant, complete with Zod schema validation and dynamic states.

---

The 4-step setup process

Creating your first AI agent takes under 5 minutes:

1. Create an Agent
   Log into your Pitaj.io Dashboard and click New Agent. Pick a name, language, and primary role for your assistant.

2. Add Knowledge Sources
   Under Knowledge Base, provide your website URL for automatic crawling or drop PDF brochures, price sheets, and text guidelines.

3. Customize in Designer
   Match your widget’s primary accent color with your brand, configure an avatar, set a warm greeting, and provide quick suggestion chips.

4. Deploy Live
   Copy a single line of script embed code or activate our official WordPress or Shopify plugin.

Pro Tip

Use the interactive Live Preview on the right side of your dashboard to test answers, forms, and procedures in real time before going live.

---

Quick Website Embed

Once your agent is configured, embedding it onto your website is straightforward:

HTML / Custom Web

<!-- Place inside <head> or right before the closing </body> tag -->
<script
  src="https://app.pitaj.io/chat-widget/widget.iife.js"
  data-widget-id="YOUR_WIDGET_ID"
  defer>
</script>

WordPress

1. Install the Pitaj.io WordPress Plugin from your WP Admin dashboard.
2. Open plugin settings and paste your Widget ID.
3. Save changes — your assistant is live across all pages.

Shopify

1. Install the official Pitaj.io Shopify App.
2. In your Shopify Theme Editor, enable App Embed: Pitaj Chat Widget.
3. The widget automatically syncs with your live products and shopping cart.

---

Next Steps

Build Your First Agent (Step-by-step)

Follow the complete walkthrough from knowledge ingestion to live testing. Open guide →

Knowledge Base Best Practices

Learn how to structure documents and craft prompts for maximum accuracy. Read best practices →